Repaying student loans – courses starting from 1998
If you have a general question about repaying a student loan for a course you started in 1998 or later (some sometimes called ‘Income Contingent Repayment’ or ‘ICR’ student loans), contact:
Tel: 0845 073 8891
Minicom: 0845 073 8906 (you must have access to a Minicom device in order to use this service)
Calling from outside the UK?
If you are calling from overseas about repayments for a student loan you took out for a course you started in 1998 or later, contact:
Tel: +44 141 243 3660
Opening hours
Lines are open Monday to Friday from 8.00 am to 5.30 pm.
Repaying student loans – courses starting before 1998
General enquiries
If you have a general question about repaying a student loan for a course you started before 1998 (sometimes called ‘fixed term’ or ‘mortgage-style’ student loans), contact:
Tel: 0845 073 8889
Calling from outside the UK?
If you are calling from overseas about repayments for a student loan for a course you started before 1998, contact:
Tel: +44 141 306 2000
Questions about your student finance account, or deferring payment on a student loan
If you’ve got a question about deferring payment for a student loan you took out for a course starting before 1998 - or an enquiry about your student finance account - contact:
Tel: 0845 073 8890
Minicom: 0845 073 8906 (you must have access to a Minicom device in order to use this service)